FAQ

frequently asked quesions

What do you need help with?

Bye financial gap

–

Ciao lending gap

–

Tschüss pension gap

–

Sayonara savings gap

–

Adios paycheck gap

–

Kwaheri investment gap

–

Bye financial gap – Ciao lending gap – Tschüss pension gap – Sayonara savings gap – Adios paycheck gap – Kwaheri investment gap –

joining Kibo

  • Joining Kibo is not like opening an account at the usual bank. At Kibo our clients are considered members. You have a voice in how the organization is run, and you join a community of individuals with a shared vision to close the financial gaps faced by women everywhere. Here’s how to get started:

    • Apply for an account with Kibo. We’re curating a community to build the best banking experience for women. This means we take our time to review your application and we approve new members in periodic batches. Thank you for your patience with this first step!

    • Upon pre-approval, undergo our KYC check. After successful KYC, you’ll be able to register and login to your new account.

    • Deposit funds in first 72 hours. All Kibo members start with a HEY Saver account, which must be funded within the first 72 hours of initial login. Unfunded accounts within the 72 hour time frame will be deregistered and closed.

  • Kibo welcomes anyone regardless of gender identity and does not discriminate on the basis of race, color, religion, national origin, sex, marital status, or age. We welcome individuals of all gender identities to open an account with us.

    That said, Kibo originates directly out of the real, global and growing financial, paycheck, credit, savings and pension gaps faced by most people who identify as women. Our mission is rooted in creating and delivering innovative products to close those gaps.

  • To open a Kibo account you must meet the eligibility criteria including:

    • Be at least 18 years old

    • Be a resident of a supported country, and have a supported ID document, applicable to the country that you’re a resident in.

Using Kibo

  • Once you have been verified, you will be able to fund your account.

    1. Review the important notes and instructions.

    2. Copy the bank account details on the deposit instructions you will receive from Kibo and provide it directly to your bank or financial institution to initiate the transfer.

    3. Various banks have different requirements, so please contact your bank directly for specific instructions on how to complete the deposit.

    4. Once your deposit arrives, you will receive an email confirming the funds have been credited to your Kibo HEY Saver account balance.

  • When you deposit into a HEY Saver account, you’re agreeing to leave a certain amount of money on deposit with Kibo for a certain period of time, such as one year. In exchange, we agree to pay a predetermined interest rate and the repayment of your principal at the end of the term. For instance, investing €3,000 in a one-year termed 15% account would mean receiving €450 in interest over the course of one year, plus the €3,000 you initially invested.

    A portion of HEY Saver funds are invested into cross-exchange crypto arbitrage trades very conservatively, in order to generate the guaranteed interest. For money that you want to ensure will grow in value, Kibo’s HEY Saver account can fit the bill.

  • Kibo’s HEY Saver account is similar to a traditional certificate of deposit (CD). The rate is fixed and guaranteed, what you signed up for is what you’ll get as your deposit agreement with Kibo. Additionally, we’ve taken on additional insurances to safeguard our deposit products.

    Finally, think of your HEY Saver as your emergency fund. This allows you to ensure that you always have sufficient reserves on hand in case of an emergency because the amount in the account will not decrease. And though you may incur a penalty if you have to dip into your funds early, the idea is that you would only do this in a true emergency. All the while, you’ll be earning a better return while the funds are invested than if you had deposited them in a traditional savings or money market account.

  • Yes. You can have one credit product per account, across our portfolio of credit products, dependent on the selected term duration of your HEY Saver account. RIght now, this means it is possible to have both a FreshStart and DreamFund credit open.

  • In the 30 days leading up to your HEY Saver maturity date, Kibo will notify you of the impending end date, and ask you what you’d like to do with the maturing funds. You’ll be presented with two options:

    • Roll over the maturing Saver into a similar new Saver with Kibo. For example, if you have a 6-month Saver concluding, you’ll be presented with the option to roll your balance into a new 6-month product.

    • Withdraw the proceeds. They can be transferred to an external bank account or deposited into your designated cryptocurrency wallet.

    Our communication will include a deadline for you to provide instructions on where your proceeds should go. In lieu of receiving your guidance, our default move will be to roll your proceeds into a Holding Account with Kibo.

  • An electronic statement showing your account activity will be generated each month for your HEY Saver Account. We’ll send you an email when your statement is ready. Statements will be uploaded to the Profile section of the Kibo Online Dashboard.

  • A Deposit Line of Credit (our credit products, DreamFund and FreshStart) is a margin loan. This means the assets in your time deposit serve as partial collateral for the money you receive. This makes loan qualification and repayment more flexible and easier than other loans.

About Kibo

  • Kibo is operated and led by a fully remote team, and is incorporated under the name Three Peak Ventures OÜ, a limited company incorporated under Estonian law. Our legal address is:

    Three Peak Ventures OÜ, Harju maakond, Tallinn, Nõmme linnaosa, Pärnu mnt 388b, 11612

    Kibo generates money in two ways: via interest earned when issuing credit (i.e. loan) products, and via cryptocurrency arbitrage trading profits generated with a percentage of held assets. Kibo is a financial services or technology company, and not a bank. We are able to provide bank-like services (e.g. KYC and AML) and safely hold your deposit, via our regulated partners.

  • Kibo generates money in two ways: via interest earned when issuing credit (i.e. loan) products, and via cryptocurrency arbitrage trading profits generated with a percentage of held assets.

    How we generate interest profit:

    Kibo’s credit/loan products all carry interest fees. These fees are added to the loan amount and are repaid alongside the principal, over the duration of the loan term.

    How we generate trading profit:

    Crypto arbitrage trading means we buy a digital asset on one exchange and sell it almost simultaneously on another where the price is higher. This type of trading capitalizes on the slight price discrepancies of most digital assets across exchanges. Kibo engages in cross-exchange, spatial and triangular (“three coin”) arbitrage.

  • If you have a question you haven’t found here, email support@usekibo.com. We’ll reply as soon as we can.